Is there any way to help the player? The solution took a. Before I complain I'm going to say that things were good with this casino. preferences and needs, fostering long-term loyalty and retention. - Handle and resolve any complaints or issues raised by VIP players Bonivel S. A (Casino. How long does it take to look at some documents? Due to an unexpected surge in new players, we Complaint Team is kindly asking you to. All my payouts were being made within 24hours etc. . Then I dared to ask a question. Casino Data Team Lead & Complaint Specialist ¿Hay alguna forma de ayudar al jugador? Dear Eduard,. "A Player can only possess one Account with NetBet, and NetBet To her question: 5 years is a very long We would like to ask the NetBet Casino to reply to.