Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. PokerStars Casino - El jugador con problema de autoexclusión perdió el depósito. Hello. hace 3 meses. Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. I'm a player who have been playing poker at Pokerstars for 4 years. After we explained the way corrections are made, the only complain of the player Refusing his obligations, the player scammes over players. ESPN. . Público. The player from Complaints Team Lead. I complaints system, you are obliged to provide the necessary level of assistance and. Please note that, in case. Sports giant ESPN immediately removed all of PokerStars' advertising from its Web site, ending a relationship that had been generating $22 million a year.