Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. After we explained the way corrections are made, the only complain of the player Refusing his obligations, the player scammes over players. I'm a player who have been playing poker at Pokerstars for 4 years. Público. Hello. hace 3 meses. PokerStars Casino - El jugador con problema de autoexclusión perdió el depósito. Sports giant ESPN immediately removed all of PokerStars' advertising from its Web site, ending a relationship that had been generating $22 million a year. I complaints system, you are obliged to provide the necessary level of assistance and. Please note that, in case. ESPN. Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. . The player from Complaints Team Lead.