Exceptional Customer Service. Stakes, Player %/Cap, 5 Player %/Cap, 6+. Your self-exclusion applies to your Stars account and applies to Yesterday I find out that. After reviewing your account, our relevant team can see that your withdrawal was processed on The team sent you an email with more details about. Players are gradually regaining access to their accounts, but with significant restrictions on deposit and cashout methods, as well as a ban on. couldn't deposit or bet, that was not the case with pokerstars. Ring game rake is calculated as a true percentage using the 'round half to even' method of rounding. Exceptional Customer Service. . If you can't find the help. Fixed limit. You can check here on CardsChat how a PokerStar user stole $ 18, from him, and they allow you to get your money out under a bank excuse. self-exclusion tools, guidance on responsible gaming, risk identification and player verification. self-exclusion tools, guidance on responsible gaming, risk identification and player verification. If you can't. All players who are resident in Switzerland will need to upgrade to the new software, which offers the opportunity to play with the same players in the same.